Terms of Service

Agreement to Terms

By accessing or using the Off The Ground Agency website (offtheground.agency) or any of our civic technology platforms, operated by Off The Ground Agency ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our websites.

Description of Service

Off The Ground Agency is an Australian civic technology lab that transforms open government data into transparent, accessible platforms. We operate the following free, publicly accessible platforms:

• SpendWatch (spendwatch.com.au) — Australian Government contract transparency
• MedWatch (medwatch.com.au) — Medicine shortage and PBS pricing tracker
• RentSmart (rentsmart.au) — Rental market transparency
• AviCheck (avicheck.au) — Aviation safety data
• recallau (recallaustralia.com.au) — Product, vehicle, food, and medicine recalls

All platforms are provided as civic technology services at no cost to users. Each platform also has its own terms of service page with platform-specific details and disclaimers.

Data Accuracy and Sources

All data displayed across our platforms is sourced from publicly available Australian Government open data sources, including but not limited to:

While we endeavour to present data accurately, Off The Ground Agency does not guarantee the completeness, accuracy, or currency of any information displayed across our platforms. Data may be subject to delays between publication by source agencies and availability on our platforms. For authoritative information, always refer to the original government source.

Acceptable Use

You may use our platforms for lawful purposes including research, journalism, civic engagement, advocacy, education, and general information. You agree not to:

• Attempt to gain unauthorised access to our systems or infrastructure
• Use automated tools to scrape or bulk-download data in a manner that degrades service for other users
• Misrepresent data from our platforms as official government communications
• Use our platforms for any purpose that is unlawful or prohibited by these terms

Platform-Specific Disclaimers

Some platforms carry additional disclaimers due to the nature of their data:

• MedWatch: Health information is for informational purposes only. It does not constitute medical advice. Always consult your pharmacist or doctor.
• AviCheck: Aviation data is for reference only. It must not be used for operational decision-making, flight planning, or maintenance compliance.
• RentSmart: Rental data is informational and does not constitute legal or financial advice.

Refer to each platform's individual terms of service for complete platform-specific disclaimers and conditions.

Intellectual Property

The Off The Ground Agency brand, platform designs, code, and original content are the intellectual property of Off The Ground Agency. Government data sourced from public databases is publicly available and remains the property of the Commonwealth of Australia or the respective state governments. Where data is provided under Creative Commons or open data licences, those licence terms apply.

Limitation of Liability

Our platforms are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by Australian law, Off The Ground Agency shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use our platforms, including but not limited to reliance on any data presented.

Disclaimer

Off The Ground Agency is an independent organisation and is not affiliated with, endorsed by, or connected to the Australian Government, any state or territory government, or any government agency whose data we aggregate. Information on our platforms should not be relied upon as a substitute for official government records.

External Links

Our platforms contain links to external websites, including various government data sources. We are not responsible for the content, accuracy, or availability of these external sites.

Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our platforms after any changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the Commonwealth of Australia. Any disputes arising from the use of our platforms shall be subject to the jurisdiction of the courts of Australia.

Contact

If you have questions about these terms, please contact us via the contact form.

Off The Ground Agency
ABN: 83 696 833 084
Australia